Simple.
Swift.
Smooth.
For over 20 years, our modern and quick processes, along with our versatile expertise have ensured empathetic and objective claims management and settlement for insurers within and outside of Germany. Our claims processes are automated using state-of-the-art software. This ensures that our clients and claimants are always kept up to date.
Modern Software
Fast Processes
Combining Expertise with Experience
Claims Management Services
One-Stop-Shop for Insurers
We take care of all your claims management needs, such as outsourcing, peak load balancing, accumulation losses and run-off of entire portfolios. We offer professional, flexible and tailored solutions. Our experienced team handles the entire claim processing and gives you peace of mind. We work with you to find a bespoke solution. Get in touch with us to know more.
Fast and Scalable Claims Management
Modern Processes that Garantee Efficient Claims Handling
Expertise
Global Expertise across numerous insurance lines
Our clients include international insurers. Moreover, we have extensive experience in the Lloyd’s market. We meet market-specific requirements thanks to our deep knowledge of local markets, and also provide multilingual claims settlement services.
Property Claims
Machinery – Engineering insurance
In the field of engineering insurance, we possess comprehensive knowledge of the general terms and conditions, which enables us to efficiently handle claims in accordance with important criteria such as underinsurance or relevant deductions. Our parent company, Gielisch, works closely with us whenever technical expertise is required.
Electrical and electronic systems
We assess the plausibility of lightning and overvoltage damage, and calculate solar power business interruption losses. In cases of theft involving small electrical and electronic items, we are well equipped with our own legal experts to review coverage. Our team is specially trained in fraud investigation.
Real-Estate
We have been offering real estate services for insurers and property development groups since our inception. We complement solid technical knowledge with professional expertise where necessary to holistically manage real estate portfolios or assist buildings insurers in case of damages.
Personnel Injury
Hospital cash plan insurance
We are a multilingual team with years of experience. We are familiar with obtaining consent to disclose medical information, gathering relevant information from treating physicians, and settling claims based on our review of the policy and medical records.
Accidents
We are trained to initiate all the necessary steps, and, with external expertise, handle accident-related losses for your clients with the required sensitivity. We are also familiar with performing the standard calculations for pension rates.
General Liability
Public liability
We handle liability claims, assessing current values based on the applicable depreciation rates. We verify hourly rates on the system, ensuring end-to-end management of the claim.
Personal liability
For personal liability, we can process the needs of private clients as required, particularly via our hotline, so that the claim is handled efficiently.
Professional indemnity
With legal experts and insurance professionals in our team, we can provide the necessary expertise, especially in such a complex area, to handle claims according to our clients’ settlement preferences.
Product liability
We specialise in serial losses with our legal and technical expertise. We handle claims from all sectors, and have special expertise in the sports equipment manufacturing industry.
Dog owner’s liability
We cover the entire spectrum from personal injuries to property and financial losses, assessing claims according to the standard liability aspects. Our team is extremely well-versed in the specific requirements of these types of claims.
Follow the Leader Contracts
Claims management under subscription policies
We provide efficient management and expert assessment of claims under leader and follower insurance clauses.
About us
Understanding builds trust
Since 2000, GCM GmbH has been a leading claims service provider, offering tailored claims management solutions for insurers and real estate groups in German and international markets. We work with direct insurers, start-ups and global players, providing the same level of dedication and performance to all.
With a dedicated team, we stand by our clients to handle claims accurately. We manage the entire claims process using innovative software and see ourselves as intermediaries between all parties involved.
We foster efficient collaboration with our clients. In every claim they handle, our employees represent our clients’ positions with the latest knowledge available.
Management
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Claus Gielisch
Astrid Lenz
Dr Stephan Rickert
The Gielisch Group
Gielisch Institut für Analyse GmbH
Gielisch Institut für Analyse GmbH (GIA) is a subsidiary of Gielisch. As a client-focused service provider, GIA performs the investigation, analysis and assessment of pollutants and microbial contamination throughout Germany. More informationVRS Gielisch. International Claims Handling
C. Gielisch GmbH is a member of vrs Adjusters, the international loss adjusting and claims management organisation. The network has 300 partner offices in 140 countries. As a member of the network, we offer prompt, smooth and efficient claims service on a global scale. More informationCareers
We are a diverse team united by our attention to detail
We handle losses from various sectors for national and international insurers with the help of a modern process management system. We offer you the flair of a family-run company, many interesting fields of activity, great teams and thus a workplace in which you can optimally integrate all your skills and interests. If you are interested and fluent in German, please feel welcome to view the current vacancies on our German website.
